You can set up your call forwarding options by going to your Profile > My Forwarding Numbers.
You can set up the way you want to answer calls:
- via your cell phone;
- the Omnivoice webphone;
- the Omnivoice mobile app;
- an external IP deskphone* or
- a softphone*.
*To enable call forwarding to an external softphone or an IP deskphone, you’ll need to upgrade to the Company plan and then connect your device/app to Omnivoice.
Call distribution methods
Omnivoice offers 2 different methods of call distribution:
- Simultaneous
- Sequential
